Shipping policy
<p>Last updated: {{ last_updated }}</p>
<p>This Shipping Policy explains how {{ shop_name }} processes and ships orders.</p>
<h2>Processing Time</h2>
<p>Orders are typically processed within 1-3 business days of purchase. During sale periods or high-demand launches, processing may take slightly longer. You will receive a confirmation email once your order has shipped.</p>
<h2>Shipping Methods and Delivery Estimates</h2>
<ul>
<li><strong>Standard Shipping (Domestic):</strong> Estimated delivery within 7-15 business days after processing.</li>
<li><strong>Express Shipping (Domestic):</strong> Estimated delivery within 3-7 business days after processing, for an additional fee.</li>
<li><strong>International Shipping:</strong> Estimated delivery within 10-25 business days after processing, depending on destination and customs processing.</li>
</ul>
<p>Delivery times are estimates and are not guaranteed, as they can be affected by carrier delays, customs processing, weather, and other factors outside our control.</p>
<h2>Shipping Costs</h2>
<p>Shipping costs are calculated at checkout based on your location and the shipping method selected. Any free shipping promotions will be clearly indicated at checkout.</p>
<h2>Order Tracking</h2>
<p>Once your order ships, you will receive a tracking number by email so you can follow your package's progress.</p>
<h2>Customs, Duties, and Taxes</h2>
<p>For international orders, any customs fees, import duties, or taxes charged by your country are the responsibility of the customer and are not included in the item price or shipping cost.</p>
<h2>Lost or Delayed Packages</h2>
<p>If your order has not arrived within the estimated delivery window, please contact us at {{ email }} with your order number and we will help track down your package.</p>
<h2>Contact Us</h2>
<p>Questions about your shipment? Reach out to us at {{ email }}.</p>